Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-biking-in-dubai.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products. By using our platform, you consent to the policies outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our primary website at https://quad-biking-in-dubai.terratrek.net
  • Any mobile applications or software we develop
  • Interactive services and features offered through our platform
  • Products and services available on or through our websites

Please note that this policy does not extend to third-party platforms, apps, or services accessed via links on our site. These entities have their own privacy policies governing data collection and usage, which are independent of ours.

Processing Activities

This Privacy Policy guides you when:

  1. You sign up and use our applications as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone, or text messages for newsletters, updates, or support.

Personal Data Collection

We gather various types of personal information to enhance your experience and personalize our services:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing transactions, such as card details and billing addresses.
  • Financial Information: This may include bank account numbers or investment portfolios (if relevant).
  • Purchase Information: Records of products or services bought through our platform.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Data: Your geographical location when using our GPS-enabled services.
  • Feedback and Reviews: Comments, ratings, and suggestions you provide.
  • Social Media Information: Data from social media platforms when you choose to log in via these accounts.
  • Product Interest: Information about products you show interest in or purchase.

We collect this data through various methods: user input forms, account settings, browsing behavior, analytics tools, and third-party partnerships.

Cookies and Tracking Technologies

Cookies and similar tracking technologies play a vital role in enhancing your experience with us:

  • Strictly Necessary Cookies: These are essential for website functionality and performance. They enable core features like login, language preferences, and form submissions.
  • Preference Cookies: We use these cookies to remember settings you’ve chosen, such as language or display preferences.
  • Analytics Cookies: They help us analyze user behavior on our site, providing insights into popular content and areas for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We adhere to data retention policies that comply with legal requirements and our business needs:

  • Personal data is retained as long as necessary for the purposes it was collected, including providing services, fulfilling transactions, and complying with legal obligations.
  • Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access.

Security Measures

Protecting your data is of utmost importance to us. We implement robust security measures to safeguard personal information:

  • Encryption: Data in transit and at rest is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. If you believe we have collected such information by mistake, please contact us immediately so we can take appropriate action.

Your Rights (Data Subject Rights)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its processing details.
  • Rectification: If your data is inaccurate or incomplete, you have the right to request its correction.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your data.
  • Restriction: You may limit the processing of your personal information under specific conditions.
  • Data Portability: This allows you to receive a copy of your data in a structured format.
  • Objection: You have the right to object to the processing of your data for certain purposes.
  • Non-Discrimination: We are committed to treating all users fairly and will not discriminate against those who exercise their rights.

To exercise these rights or lodge complaints, please contact our Data Protection Officer at [email protected].

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Us

For any queries, unsubscribe requests, or data-related issues, please reach out to us: